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How can I confirm my payment was made?

You can log into your My altafiber Account and then go to Billing > Billing Overview > Payment History. You will see a list of payments made in the past 90 days. Payments will post immediately after you submit your payment if paid via My altafiber Account, over the phone or in a retail store. If you paid via your bank portal, it may take up to 24 hours to post.