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My remote control isn’t working.

The remote is set up and paired to your TiVo device during installation. If your remote stops working, try replacing the batteries. If that does not solve the problem, try re-pairing the remote with the TiVo device:

  1. Press and holding the TiVo button and BACK buttons simultaneously until the activity light illuminates.
  2. Release the buttons; the activity light will flash slowly, then flash quickly five times.
  3. The set top box will go into pairing mode to discover the remote.  Once found your remote control will begin to control the STB.