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If features like VOD content, recordings and others do not seem to function properly, a good troubleshooting step is to clear the cached data on that device. This will refresh the app on the device to remove any previously stored account data that may be causing the issue.
This can occur on devices that had previously been on an account but may have been removed due to active device count limits being reached.
Once cleared you may be required to re-activate the device by logging back in with your Cincinnati Bell account credentials.
For steps for clearing your devices cached data, click here.
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Our best services available for this address include:
Speeds up to 50 Mbps.
Watch over 375 channels and the best in HD.
With the best calling features available.
Fioptics 1 Gbps, Fioptics Elite TV, Home Pak Advantage
Choose only the features and services you want.
Speeds up to 5 Mbps.
Watch over 300 channels plus many in HD.
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Thank you for your interest in altafiber Fioptics! We have received your request and you will be notified via mail or email when Fioptics becomes available in your neighborhood.
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Speeds up to 100 Mbps.
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