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First verify that your set-top box is properly connected to your television and wall outlet. Then check that the set-top box and the television are both powered on. Make sure you press the power button on the actual set-top box and television, instead of using the remote. If there is still no signal, check that your TV is set to the correct input. Press the * key. If you are unsure which input you have previously used, cycle through all available inputs using your television’s “Input” or “Source” button. If selecting the correct input does not correct the problem, disconnect the power cable from the back of the set-top box. Let the device rest for 30 seconds then reconnect the power. The box should begin to reboot automatically after a moment. If it does not, press the power button on the set-top box. The box may take 2-3 minutes to fully power on and load. If you need further assistance please call 513-565-9890.
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Our best services available for this address include:
Speeds up to 50 Mbps.
Watch over 375 channels and the best in HD.
With the best calling features available.
Fioptics 1 Gbps, Fioptics Elite TV, Home Pak Advantage
Choose only the features and services you want.
Speeds up to 5 Mbps.
Watch over 300 channels plus many in HD.
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Notify me when I can upgrade to Fioptics at this address.
Thank you for your interest in altafiber Fioptics! We have received your request and you will be notified via mail or email when Fioptics becomes available in your neighborhood.
Your service has been placed on Vacation Service at your request. Please call 513-565-2210 to reinstate or make changes to your service.
Speeds up to 100 Mbps.
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