Calling Features

• How do I activate Quiet Time? How do I activate Quiet Time?

  Quiet Time is a service that allows customers to block incoming calls during specific times while still allowing important calls to get through.  
  
  To turn on this service, dial (513) 565-5555, you will be asked to verify your home phone number and to set up a 4-digit pin.  
  
  To turn on Quiet Time after initial activation dial *961 from the phone and to deactivate dial *962.

• How do I deactivate my Quiet Time feature? How do I deactivate my Quiet Time feature?

  Quiet Time is a service that allows customers to block incoming calls during specific times while still allowing important calls to get through.  
  
  To turn on this service, dial 513-565-5555, you will be asked to verify your home phone number and to set up a 4-digit pin.  
  
  To turn on Quiet Time after initial activation dial *961 from the phone and to deactivate dial *962.

• How do I set up Anonymous Call Rejection? How do I set up Anonymous Call Rejection?

  Anonymous Call Rejection block all incoming calls marked as Private or Anonymous.
  
  To activate: *77.
  
  To deactivate: *87.

• How do I set up Anywhere Call Forwarding? How do I set up Anywhere Call Forwarding?

  Anywhere Call Forwarding remotely forwards calls to any phone. To activate and deactivate, call 513-421-7869. Enter your 10-digit phone number and password (temporary password is the last 4 digits of your order number), and follow prompts.

• How do I set up Call Block? How do I set up Call Block?

  A Call Block lets you program up to 6 telephone numbers that you want to block from calling you. Block unwanted calls from phone numbers you select.
  
  To activate: *60.
  
  To deactivate: *60.

• How do I set up Call Forwarding? How do I set up Call Forwarding?

  Forward all incoming calls to the local or long-distance number of choice, designating a new number each time you forward your calls.
  
  To activate: *72, listen for dial tone, dial desired forwarded number and listen for 2 short beeps.
  
  To deactivate: *73.

• How do I set up Distinctive Ring? How do I set up Distinctive Ring?

  Distinctive ring allows customers to differentiate incoming calls by using separate telephone numbers and ringing patterns without the expense of additional telephone lines.  
  
  To activate call 513-721-0231 and enter your home phone number and then your temporary password, which is 1111.

• How do I set up One Reach? How do I set up One Reach?

  The One Reach feature allows your home number to ring directly to another line or number.
  
  To activate calls 513-39REACH (7-3224) and you will be walked through prompts to activate the service.

• How do I set up Priority Call? How do I set up Priority Call?

  Priority Call allows you to select up to six telephone numbers from which incoming calls will cause the phone to ring in a special way.
  
  To activate: *61.

• How do I set up Repeat Dial? How do I set up Repeat Dial?

  Repeat Dial will automatically redial a number for up to 30 minutes until the call gets through.
  
  To activate: *66.  
  
  To deactivate: *86.

• How do I set up Reveal? How do I set up Reveal?

  Reveal stops calls marked unidentified by Caller ID before they reach you and asks callers to input their phone number.  
  
  To activate: dial *87 to assure that your Anonymous Call Rejection service is turned off. Then dial *99  to activate Reveal. 

• How do I set up Three Way Calling? How do I set up Three Way Calling?

  Three Way Calling allows you to talk to two different parties at the same time.

• How do I stop telemarketing calls? How do I stop telemarketing calls?

  Sometimes, your Caller ID may display your own name or number when a telemarketer is calling. Some solicitors use a type of phone system that does this so that they can disguise their identity. If you would like to stop telemarketers from calling your home phone number, please contact the National Do Not Call List at 1-888-382-1222, or visit www.DoNotCall.gov.
  
  If your name is already on the Do Not Call list but you continue to receive calls from telemarketers, you may trace the call by following the steps below:

  • File a report with your local police department - the officer will fax your report to the Annoyance Call Bureau (513-397-6776), who will establish a free 21-day trace.  
  • Once the trace is established, you must report the times and dates of your harassing calls on a daily basis to 513-784-7993. For more information, call 513-784-7993.
• How do I use Call Return? How do I use Call Return?

  Call Return dials the last number that called your line.
  
  To activate: *69.

• How do I use Call Waiting? How do I use Call Waiting?

  Call waiting allows you to put a caller on hold to answer an incoming call. Press the receiver to put the first call on hold and take the second call. To activate (one-time only): *70.  To hear who is calling, altafiber offers Talking Call Waiting, know who is calling before switching over to the new call.