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Does altafiber offer Vacation Rate Service for my Home Phone?

Yes. Vacation Service is available for all services (Internet/TV/Phone). Rather than totally disconnecting service, customers can use Vacation Service and: 

- Pay a reduced monthly rate
- Keep all equipment
- Resume normal service after vacation

Note: Certain customers do not qualify for Vacation Service. For Vacation Service to be added, there is a one-time fee of $18.30, no matter how may products are going on Vacation Service. Taxes and fees still apply. Certain additional restrictions may apply. Call, chat or visit a retail store to place your account on Vacation Service.