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What if my wireless gateway does not have power?

Unplug the wireless gateway from the power outlet or power strip. Plug in a lamp or other known working device into the outlet that the wireless gateway is plugged into. If the lamp/device doesn't work this might indicate that your outlet or power strip is having an issue. Ensure power strip is on. Plug your wireless gateway or set to box directly into power outlet.

If the lamp/device works this may indicate an issue with your wireless gateway. Please contact Technical Support at 513-565-9890 for further assistance.