Yes, just follow the Wireless Set-Up (WAP) when moving your Set Top Box below. Be sure that you place your Set Top Box in a location with the strongest Wi-Fi connection as possible to the Gateway/modem which is indicated on the front LED screen of your Set Top Box. 

Network setup tool and troubleshooting instructions:

The network setup tool will launch on initial power on of the STB with the option to connect the box via wired (Ethernet) or wireless (Wi-Fi) to the home network.  Or by pressing the WPS button on the STB during boot up.

For a wired setup:

From Settings, Select Network Settings

• Use the arrow pad on the remote control to highlight Wired (Ethernet) when prompted on the “Select connection type” page
• Click OK on the remote control when Ethernet is highlighted  
• If the STB does not detect an Ethernet cable you will get an error on the screen
• The STB will attempt to connect to the wired connection
• If successful, a screen with a 120 second timer will appear.
• You can use the arrow pad on the remote to highlight “Finish” and click ok to bypass the timer or let the timer run out to complete the pairing process.
• If the STB fails to connect via “Wired”, Click OK on the remote control and the customer will return back to the first setup screen.
• Have the customer repeat the setup process again to try and connect.

For a wireless setup:

From Settings, Select Network Settings

• Use the arrow pad on the remote control to highlight Wireless (Wi-Fi) when prompted on the “Select connection type” page
• Click OK on the remote control when Wi-Fi is highlighted

 Note: Wired Connection options takes precedence to wireless connection. Please disconnect the Ethernet cable if attempting to setup a wireless connection.

• On the “Initiate wireless connection setup page”, Start WPS will automatically highlighted.
• Click OK on the remote control 
• A countdown timer will appear and it gives the customer 180 seconds to locate the gateway and initiate the setup
• Advise the customer to locate their Gateway
• Press and hold the WPS button on the front of the Zyxel 3415 until the 2.4Ghz and 5Ghz Wi-Fi LED starts flashing amber to initiate the setup
• If the timer expires and there is not a successful pairing the customer will see “Pairing Has Failed”.  They will be taken back to the initial connection screen and will have to repeat the process.
• If successful, a screen with a 120 second timer will appear.
  • You can use the arrow pad on the remote to highlight “Finish” and click ok to bypass the timer or let the timer run out to complete the pairing process.
• Once successfully paired the STB will take any updates and configure itself to the customer’s account. The standard pinwheel will spin counting 1 of 1, 1 of 2 and so on until video is rendered on the TV.

 Connection Notes 

• Recommended minimum distance between Gateway and STB for wireless connection is 7 feet. Any closer it is recommended to wire (Ethernet) the STB to the Gateway.
• The Network Setup Tool has a 15 minute timer.
• If the STB sits idle on the network tool the STB will need to be power cycled to return to the setup tool.