Find a Store
First Time User? Register.
When you sign-up for 1 Gbps + Premier Whole Home WiFi at altafiber Retail Stores December 16-18. Plus, add Fioptics+ TV free for 2 years with purchase.
when you purchase fiber internet online.
Come on in and check out our awesome lineup of Connected Home products from trusted brands.
Head to your local retail store to redeem your iPad offer.
7642 Beechmont Ave. Cincinnati, OH 45255 (513) 943-4301
Directions
230 Webster St. Dayton, OH 45402 (937) 610-2582
7688 Mall Rd Florence, KY 41042 (859) 372-5300
5440 Dixie Highway, #105 Fairfield, OH 45014 (513) 741-5600
7565 Kenwood Rd Cincinnati, OH 45236 (513) 936-5700
1525 Genntown Dr Cincinnati, OH 45036 (513) 228-2228
7731 Tylersville Rd West Chester, OH 45069 (513) 759-2628
5579 Glenway Ave Cincinnati, OH 45238 (513) 347-5900
**Gift Card offer: Limited-time offer and only available to new residential customers. Availability based on service address, not available in all areas. Customers must purchase new (250Mbps-1Gbps) Internet service online or with a chat agent and pay at least $44.99 for internet service (before eBill or ACP discount). Customer must maintain service for at least 60 days and be in good standing to be eligible. Activation of 1 Gbps internet service is eligible for a $200 gift card. All other qualifying internet activations will receive a $50 gift card. After 60 days installation and successful completion of rebate form, customer will be emailed a redemption code. The digital reward card is issued by Prize Labs and the code expires 11 months after being sent via email. altafiber is not responsible for expired or lost codes. Promotion runs from 11/24/2022-12/31/2022. Service must be installed by 12/31/2022 and redemption form filled out by 1/31/23.
Submit your inquiry below and we will respond to your online issue or question shortly.
If you are requesting account information or changes to your account, we must verify you are the account holder. Please enter the last four digits of the account holder's social security number below.
If you already have service with altafiber, please log in to view best offers available to you.
We found more than one address in your account. Please select the address you wish to get best offers for.
If you already have service with altafiber, please log in.
Please enter the address where you would like to receive service.
We found more than one street that matches the street name you entered. Please select your street from the list displayed.
Please enter the address to check Fioptics availability.
Our best services available for this address include:
Speeds up to 50 Mbps.
Watch over 375 channels and the best in HD.
With the best calling features available.
Fioptics 1 Gbps, Fioptics Elite TV, Home Pak Advantage
Choose only the features and services you want.
Speeds up to 5 Mbps.
Watch over 300 channels plus many in HD.
[timeframe]
Notify me when I can upgrade to Fioptics at this address.
Thank you for your interest in altafiber Fioptics! We have received your request and you will be notified via mail or email when Fioptics becomes available in your neighborhood.
Your service has been placed on Vacation Service at your request. Please call 513-565-2210 to reinstate or make changes to your service.
Speeds up to 100 Mbps.
The address you entered was not recognized or not found in our service area. Please re-enter your address using the following tips:
Already have Fioptics Services? Log in to get customized information on your service.
Log in
Or select your services from images below for more information. If you are unsure of your service, please log in above to receive information for your account.
Next, tell us which set-top box you have. If you are unsure which set-top box you have, please log in here.