Premier Upgrade

Keep your home and family connected with the Premier Upgrade for only $16.99/mo. 

This bundles includes Whole Home Wi-Fi, your wireless modem, Wirecare and Internet Security! Everything you need to cover, secure, support, and connect your home.

Premier whole home wifi
Internet safeguard

Internet SafeGuard

Better protection, better performance for just $5.99/mo. 

altafiber Internet SafeGuard offers up-to-date protection from online threats without slowing down your computer. Internet SafeGuard now offers award-winning online protection for your entire family and your devices including smartphones, tablets and computers. You can also easily store all of your passwords and credit card details in one secure location so you never forget a password again. 

  • Protection for smartphones, tablets and computers
  • Share protection with loved ones
  • Know your money is safe
  • Protect children from inappropriate content
  • Set screen time limits for children
  • Scans Android apps to ensure they are safe
  • Securely store login credentials
  • Access login information on any device
  • Receive real-time alerts when website has been hacked
  • Automatically protects against new threats

Radius Wi-Fi & Radius Wi-Fi Plus

A whole-home wireless solution that keeps all of your devices connected throughout your home. 

Cincinnati Bell is pleased to announce the official launch of our most innovative feature yet, Radius Wi-Fi. With Radius Wi-Fi, a highly trained technician will perform an onsite assessment of your residence to ensure the best placement of your wireless router. 

  • On site assessment 
  • Network support
  • Smart home device pairing support 
  • Gaming setup 
  • Hardware advice and counseling 
Radius wifi
Premium tech support

Premium Technical Support

Our highly trained PC support experts are here to help - 24 hours a day, 7 days a week. 

Premium Technical Support will access your computer over your Internet connection and resolve problems in front of your eyes whenever and wherever you need service. 

Only $14.99/month for peace of mind. 

Premium Technical Support includes:

  • Solutions to hundreds of PC problems like virus removal, software support, driver installation, and much more
  • Support for both Mac and PC as well as phones, cameras, printers, and other devices
  • Networking: Wireless, Routers, Hubs, Switches, Ports (forwarding, triggering, DMZ), Homegroup/Workgroup
  • Hardware: Video Cards, Sound Cards, Memory, Hard Drives, CD/DVD Readers/Writers
  • Software: Operating Systems, Antivirus/Firewalls, Business Applications
  • Peripherals/Third Party Devices: Printers, Scanners, TVs, Blu-ray & Streaming Players, Tablets, Mobile & Smart Devices
  • Virus/Spyware Removal: ISP provided and 3rd Party
Simply call 1.877.452.9034 to get started with an expert Premium Technical Support technician or add to your order at checkout.

Static IP Address

Running a home office or hosting your own website? Stay in control with the reliability of a Static IP Address from altafiber. 

With a static IP from altafiber, your IP address remains constant. This allows for many advantages when it comes to job functions such as VOIP or web hosting.

  • Increased speed and reliability
  • Easy maintenance
  • Email server hosting capabilities
  • Reduced downtime
  • More suitable for applications like VOIP and VPN’s
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