Shane H.
The customer service representative was wonderful!
Tyler R.
Love having a local option to the big national brands.
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Valerie B.
Everyone was wonderful.
Wanda W.
altafiber was willing to work with us and listened to our concerns. We were able to arrive at an affordable start up package for our church which has the ability to be upgraded as needed.
Terri T.
Quick response! Professional and courteous. Always dependable altafiber was awesome to work with!
Pinada N.
Great service and very professional!
Rob A.
The quality of their technology, their customer experience, and their people are exceptional. We value the relationship we have made with altafiber and look forward to our continued partnership.
Doug K.
We couldn't be happier with the business relationship. Our account manager and CBM bring outstanding customer service and attention to detail along with a variety of product offerings.
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Robert B.
Friendly, prompt, and professional service.
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Sarah B.
Great customer service!
Eric S.
From the start with the salesperson to the install, it was a great experience. So many times you call for service at other companies and it's not what it should be. altafiber service is great!
James J.
Very friendly and super service.
John H.
The customer service rep was excellent and I could always count on her to help.
John V.
Customer service rep was very helpful getting my Wi-Fi and TV set up. The rep was able to override a bundle so I was happy with the price and service, without forcing unwanted services.
Ken R.
Our technician was very knowledgeable, and took the time to fix what seemed to be a hopeless situation for my business.
LeAnn H.
My rep Jason is amazing. He has gone above and beyond what any vendor should do. His whole team is just that, they never miss a beat! We are altafiber for life.
Lisa W.
We are grateful for altafiber's commitment and enthusiasm to this project, and we are proud to have them as our technology partner moving forward. The approach to this project is great.
Michael S.
Quick install. Friendly knowledgeable staff.
Nick D.
Very helpful and informative on all levels.
Nick W.
Public Wi-Fi offers a new dimension to our urban core by offering a public service while strengthening public spaces. It opens possibilities for distribution of information and broader engagement.
Nicole B.
I had a great experience!
Kenneth K.
The Internet seems to be way faster than the competition.... and the installer was much more willing to listen to our preferences to suit the system to our needs.
Latosha B.
Fast, efficient service! Thank you!
Mike P.
I did the right thing to move from a different carrier to altafiber. They have much better Internet and I do recommend other people to have altafiber.
Patrick K.
The Internet is fast!
Robert H.
The service appears to be more stable, faster and less costly than my former ISP.
Roger C.
Our phone service is great, with excellent voice quality and functionality. The installation went quite smoothly and we are all very pleased here with the new UC phone service from altafiber!
Brent B.
My business previously had Spectrum and it was unreliable, and we were always having speed issues. My business relies on the great service from altafiber, providing faster and reliable speeds.
Roland P.
I saved $23 a month by switching to altafiber. My Internet speed went from 01 mbps to 268 mbps. I couldn't be happier.
Savannah D.
I use altafiber for our apartments downtown. I have always been satisfied with the customer service and the scheduling process, they always show up on time and are friendly and efficient on site.
Shelley M.
Internet is faster than the other guy. Telephone line is crisp and clear. Works well for my business.
Terry L.
Connected on time, and the Internet works better than expected.
Tim
Good product!
Timothy C.
Very fast service and feels secure.
TJ P.
I have had altafiber for my Internet service at my gym since 2013 and they have been great. Never once had to have a technician come as I have never had a problem with the service.
Cindy H.
altafiber provides my business with incredibly reliable Internet Speed, Wi-Fi, and phone service keeping our guests and employees happy. We are so glad we made the switch!
Curiosity Advertising
Any day's agenda includes working with huge files, managing tight deadlines and virtual meetings. With altafiber, it's never a concern. Business runs smoothly because they always deliver.
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David M.
We have been with altafiber since as long as I can remember. There is not now nor has there ever been a reason to go elsewhere.
Duane T.
Once the services are up and running they are solid!
Edmund K.
I feel the equipment is very reliable compared to other devices I have used.
Jacques L.
As a new customer I like the speed of my Internet and the friendliness of the installers.
Jason M.
We have enjoyed faster and more reliable phone service and Internet speeds. One thing that makes a huge difference is the upload speeds.
Jeffrey S.
altafiber is fantastic! The service is top-notch, the technician was professional and courteous. The installation was a breeze. Almost as quick as our new lightning fast Fioptics Internet.
Jeffrey, Dale & Randall
Services are great, and we've been very happy with the products offered.
Josh U.
The phones work better, plus upload and download speeds are now 10 times faster with 25% less cost!
Kaleb M.
Our Fioptics Internet service works extremely well and is much faster than our last service.
Paula
They worked with me getting a date and time that would work in keep our small business running without missing a day of Internet. They were professional, kind and proficient every step of the way.
Rachel
altafiber was easy to setup. Everyone was friendly and helpful!
Rev. Dr. Ben Hahn
Service installation person did an excellent job. He was courteous, knowledgeable, professional and left his work area clean up. Very pleased with his work. Service, installation, follow up was great.
William G.
I know we can always count on the quality of products and services provided by altafiber. The ordering process was easy and the technician who installed our equipment was very professional.
Angelique
The Business Account Manager who setup our altafiber Business account was an absolute pleasure to work with. He answered my million questions and was very patient.
Brent W.
I started a new business after ending a relationship with a company after 28 years. I had to be up and running quick with Internet access. Made a call on Friday morning and was operating that day!
David B.
Account manager worked with us quite well on pricing.
Gary M.
The tech was very knowledgeable and explained exactly what he was doing as well as tips for getting the most out of my new set up. Could not be happier!
Germaine P.
I wish all ISPs were as easy to work with, responsive to customer needs and provided quality service at reasonable rates like altafiber. Our services were installed quickly and as requested.
John S.
altafiber was really helpful through the installation process. They were friendly and helpful when getting us started, and provided a really good overall experience.
Katrina
I had a great experience, didn't have to worry about connecting to Internet it was easy. Setup was quick, phone service is great.
Mark C.
altafiber made switching easy. Internet installation was quick, and my business is now running upload speeds faster than my Spectrum Internet provider, saving valuable time and money!
Melinda R.
Everyone from the first phone call asking about service in our area, to the day they came out to do the install was extremely friendly, professional, helpful and efficient.
Michael F.
altafiber really cares about their customers. They promptly return calls which is important to me. The install was super. They showed up in advance and were out in a timely manner.
Patti S.
Our rep, Mike Cassady was great assistance during the moving process. The process was easy once we received our Static IP.
Paul K.
The upload speed is tremendous. As a professional photographer, turn around time is critical. The ability to upload an edited gallery as quickly as I can now is a game changer.
Pete M.
The service technician was very knowledgeable and helpful on the install.
Shannon T.
Our technician was extremely helpful, friendly and professional.
Sherman H.
altafiber provides knowledgeable and professional installers. They get the job done quickly while taking the time to make sure you understand what they've installed and how to use the service.
Teresa
The installation was very fast and efficient. The technician explained the process he was doing. My service works well and I have nothing to complain about.
Tosha A.
The man that did my installation is amazing! I wouldn't let him leave if he ever wanted to. He went above and beyond for my family. He also walked me through everything so I knew what I was doing.
Adrienne K.
The installation workers were great.
Jon
Everything was great, our technician was super professional and was very knowledgeable. He is a credit to altafiber as a company.
Jon U.
Our installation guy was great - patient, knowledgeable and effective.
Julia P.
The installer was personable and explained everything. He was careful of the COVID situation and respectful of the type of business we are operating.
Ken R.
The technician was very knowledgeable, and took the time to fix what seemed to be a hopeless situation for my business.
Lamont W.
They were efficient and the specialist that came out was very well knowledgeable of the equipment and very polite.
Larry W.
altafiber was on time, professionally done, and gave good suggestions.
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Lauren
I realized I would have to escort the contractors and the installer since our building is in a secured area at an airport, but they were all pleasant to work with and talk to during the experience.
Loretta
Definitely great customer service. Very cheerful, professional, no-hassle, above and beyond efficient service rendered. I will always be a happy business customer.
Angel H.
The technicians were very good and patient with setting up the service. They had to come back a few times but overall the experience was great!
Austin
The installation tech removed all the previous company's equipment and a bunch of unnecessary wires that should have been removed a long time ago. 11/10 on installation.
Courtney
The technician who came to install my Internet service was wonderful. He was communicative, prompt, polite, efficient and informative. I appreciate that he answered all my questions thoroughly.
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Craig B.
Technicians did an amazing job with my set up.
Debbie Q.
The quick service happened with very little disruption during the transition. The installer answered all of our questions.
Doug C.
Very professional and top tradesman installation.
Elena H.
My service was set up by a great skilled and knowledgeable technician. He answered all of my questions and made sure that I had the correct layout options that would work best for my office.
Jesse
The install was much faster than expected. One of the install techs noticed we had an issue with our door when they came in, and he fixed it for us.
Joetta B.
Install went great! The gentleman who came had done the install there before so that was super!
John H.
The communication between the techs and myself was fantastic.
John V.
Very timely responses, very friendly and efficient service. The install was smooth and timely.
Business Referral Program
Refer any new business to us and receive up to a $250 bill credit! Submit your referral below.
