Why We’re Asking for This Information
To help protect your business and prevent caller ID fraud, the FCC requires voice service providers to verify the phone numbers a customer uses when placing outbound calls on the provider's network.
Policy Overview
altafiber requires that all outbound calls transmitted across its network present a legitimate, accurate, and authorized CLID. To ensure compliance, customers must do the following:
- Use only telephone numbers you own or are legally authorized to use.
- Do not present numbers that are:
- Unallocated, invalid, or disconnected
- Assigned as inbound-only or designated Do-Not-Originate (DNO)
- Assigned to another party without explicit written authorization
- Provide updates before adding or changing any CLID values used on the network.
altafiber may block or suspend outbound traffic using numbers that violate these policies or federal requirements. Completion of this form is required.
We will require an update of this form for the following account activities:
- Installing new SIP, ISDN PRI/BRI trunking or outbound voice service setups
- Adding or changing caller ID numbers
- Annual updates
What You Are Required to Provide
Please list all phone numbers you plan to show as your Caller ID. Only numbers you own—or have permission to use—can be approved.
Please complete the form below: