Billing Support Help Center

Why is my first bill higher than I expected? Why is my first bill higher than I expected?
Where do I find my account number on the bill? Where do I find my account number on the bill?
My name/address is misspelled on my bill. How can I correct it? My name/address is misspelled on my bill. How can I correct it?
What is the balance on my account? What is the balance on my account?
When is my bill due? When is my bill due?
How can I get a duplicate copy of my bill? How can I get a duplicate copy of my bill?
How much is the late fee payment? How much is the late fee payment?
What are my altafiber Telephone bill payment options? What are my altafiber Telephone bill payment options?
What happens if I cannot pay my altafiber Telephone bill on time? What happens if I cannot pay my altafiber Telephone bill on time?
How can I get service restored if it has been disconnected for nonpayment? How can I get service restored if it has been disconnected for nonpayment?
What should I do about questions or mistakes on my altafiber bill? What should I do about questions or mistakes on my altafiber bill?
How can I get information after the office is closed? How can I get information after the office is closed?