Residential
Business
residential
Residential
Business
Internet Overview
Internet Overview
Fioptics Home Bundle
Fioptics Home Bundle
Whole Home WiFi
Whole Home WiFi
Internet SafeGuard
Internet SafeGuard
Equipment
Equipment
Connected Home Catalog
Connected Home Catalog
Internet
TV Overview
TV Overview
Channel Lineups
Channel Lineups
Stream with Fioptics+
Stream with Fioptics+
TV
Phone Overview
Phone Overview
Equipment
Equipment
Phone
Plans & Bundles
Plans & Bundles
Military Discount
Military Discount
Connect With Us
Connect With Us
Offers
Help Center
Help Center
Contact Us
Contact Us
Outage Search
Outage Search
Check My Email
Check My Email
My altafiber App
My altafiber App
Support
Future Markets
Future Markets
Who We Are
Who We Are
Economic Impact
Economic Impact
Environmental
Environmental
Social
Social
Governance
Governance
2023 ESG Report
2023 ESG Report
Store Locations
Store Locations
Careers
Careers
About Us
Call Us
Live Chat
Locations
Quick Links
Check My Email
Customer Service
Find a Store
Move My Services
Pay My Bill
Contact Us
Need help with new or existing products?
Get started below.
Chat online with an agent
Available Monday - Friday, 7:30am-9pm, Saturday - Sunday, 10am-7pm
Live Chat
Resolve your issue online
Search FAQs regarding your service
Help Center
Send us a text
Available Monday - Friday, 8am-8pm and Saturday - Sunday, 10am-6pm
Text: 513-301-2093
Customer Service & Sales
Sunday-Saturday: 24/7
Repair & Technical Support
Sunday-Saturday: 24/7
513-566-4101
1-888-246-2355
Small Business Sales
1-866-541-9042
