Managing Payments & Bills Help Center

How do I find the details on my bill? How do I find the details on my bill?
How can I view past bills? How can I view past bills?
How can I view a print-ready bill? How can I view a print-ready bill?
Are the My altafiber payment options secure? Are the My altafiber payment options secure?
Why isn't my recent payment reflected on my balance? Why isn't my recent payment reflected on my balance?
What happens if I did not receive a payment confirmation? What happens if I did not receive a payment confirmation?
When will my online bill payment be posted? When will my online bill payment be posted?
What is an Authorization Number and what should I do with it? What is an Authorization Number and what should I do with it?
What happens if my credit card transaction has been declined? What happens if my credit card transaction has been declined?
I want to pay by electronic check; how do I identify my Bank Routing Number? I want to pay by electronic check; how do I identify my Bank Routing Number?
What are the NSF and Electronic Signature Authorization Statement? What are the NSF and Electronic Signature Authorization Statement?