Before you create your My altafiber account with altafiber, you will need the following items:
- An active Email address.
- Your altafiber account number listed on your altafiber Telephone or altafiber Wireless bill.
To create your My altafiber account:
- Launch your web browser and go to the altafiber home page at http://www.altafiber.com and click the My altafiber icon located in the top right corner of the screen.
- Click the Sign up Now! link at the bottom of the popup window.
- Enter the appropriate information in the Account Registration form.
Account Number: Enter your altafiber Telephone Account Number field provided.
Account Nickname: Enter a name for this account. This will appear within My altafiber, to enable you to identify this account.
Email Address: Enter your email address in the field provided. This should be an address that you check regularly (e.g., home, work). It is very important that you verify the email address provided. Your email address is required to access your account information and serves as a source of communication when you have questions. This Email address will also be your login id. altafiber keeps your email address confidential and is backed by our Privacy Policy which you can review using the link at the bottom of every My altafiber page.
Password: Enter your desired password in the field provided. Your password must be a minimum of 7 alphanumeric characters and should be something that is easy for you to remember but not easy for someone to guess. For example, rather than using bearcats1 as a password, you may want to try something like bearc@t$1.
Secret Question/Secret Answer: Select a Secret Question from the drop-down list and enter the correct answer in the Secret Answer field. You will need to answer this question if you lose or forget your password. After you answer the question correctly, your password will be emailed to the email address you provided earlier.
After completing the Account Registration form, click the Continue button. You will be asked to review the information you have entered once more to insure we recorded it correctly. Then enter a security code which helps secure your account. Your information will be processed and the Success screen will appear. This screen contains all of the account information you need to login and view you online account. Please print and retain this information for future reference.