Broadband Labels (also called Broadband “Nutrition” Labels) serve as a valuable tool for consumers, empowering them to make informed choices when selecting Internet services. By promoting transparency and standardization, it contributes to a competitive marketplace and enhances consumer satisfaction. You can view an example Broadband Label below or click here, enter your address and see all labels qualified at your address.
Each label will contain the following:
- Company Header - altafiber
- Customer Internet Speed
- Monthly Price
- Monthly Fees
- Discounts & Bundles
- Speeds Provided with Plan
- Data Included With Monthly Plan
- Network Management Policy
- Customer Support
More information can be found directly on the FCC Consumer Help Center at www.fcc.gov/consumers.
Our information comes from various sources that provide speed testing and performance data measurement. altafiber uses FCC-partnered projects like the Measuring Broadband America program, the Connect America Fund, and the Rural Digital Opportunity Fund to provide the most accurate data. altafiber also uses households with agreed upon testing capability to get more accurate performance data.
More information can be found directly on the FCC Consumer Help Center at www.fcc.gov/consumers.
In April 2024, the FCC (The Federal Communications Commission) mandated that a “Broadband Label” be presented to all potential internet customers. The labels are modeled after the FDA nutrition labels and are intended to help consumers comparison shop for the internet service plan that will best meet their needs and budget. altafiber has always strived to provide clear pricing and value along with transparent billing for our customers, and we believe that these labels will further aid in the customer experience.
More information can be found directly on the FCC Consumer Help Center at www.fcc.gov/consumers.