Jonathon K.
The installation process was smooth and efficient, with skilled and professional technicians overseeing everything. Compared to our previous providers, altafiber stands out.
Andre H.
I have found altafiber to be one of the easiest ISPs to work with in my business. Both the technical and sales teams are top-notch.
John V.
Definitely great customer service. Very cheerful, professional, no-hassle, above and beyond efficient service rendered. I will always be a happy business customer.
Lisa W.
We are grateful for altafiber's commitment and enthusiasm to this project, and we are proud to have them as our technology partner moving forward. The approach to this project is great.
Tyler R.
Love having a local option to the big national brands.
Wanda W.
altafiber was willing to work with us and listened to our concerns. We were able to arrive at an affordable start up package for our church which has the ability to be upgraded as needed.
Rob A.
The quality of their technology, their customer experience, and their people are exceptional. We value the relationship we have made with altafiber and look forward to our continued partnership.
Doug K.
We couldn’t be happier with the business relationship. Our account manager brings outstanding customer service and attention to detail, along with a variety of product offerings.
Robert B.
Friendly, prompt, and professional service.
Eric S.
From the start with the salesperson to the install, it was a great experience. So many times you call for service at other companies and it's not what it should be. altafiber service is great!
Sandesha D.
We used to be with another ISP but decided to try altafiber last year, and the experience has been fantastic. altafiber has provided extraordinary customer service, and I keep recommending them.
Emily D.
Our internet is reliable and allows our POS system, sound system and WiFi to work seamlessly for our employees and guests. It’s valuable to have reliable internet so our team can stay focused.
Jill F.
altafiber enables us to stream music seamlessly in multiple rooms during fitness classes, and maintain a secure, password-protected network for internal use while also providing complimentary Wi-Fi.
Deidre D.
altafiber is MUCH more reliable, Spectrum used to drop internet regularly. altafiber has been reliable with no drops or slowdowns since our switch.
Christine K.
Any day's agenda includes working with huge files, managing tight deadlines and virtual meetings. With altafiber, it's never a concern. Business runs smoothly because they always deliver.
Jeffrey S.
altafiber is fantastic! The service is top-notch, the technician was professional and courteous. The installation was a breeze. Almost as quick as our new lightning fast Fioptics Internet.
Brent B.
My business previously had Spectrum and it was unreliable, and we were always having speed issues. My business relies on the great service from altafiber, providing faster and reliable speeds.
Savannah D.
I use altafiber for our apartments downtown. I have always been satisfied with the customer service and the scheduling process, they always show up on time and are friendly and efficient on site.
TJ P.
I have had altafiber for my internet service at my gym since 2013 and they have been great. Never once had to have a technician come as I have never had a problem with the service.
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David M.
We have been with altafiber since as long as I can remember. There is not now nor has there ever been a reason to go elsewhere.
Nic W.
Our new fiber line has really strengthened our ability to operate and coordinate all the new technologies for our bus system. We also utilize it for our extensive phone communications.
Jessica S.
The customer service is excellent and anytime there has been a problem, the response time is quick to get our business phone lines and internet up and running. Our business trusts altafiber.
Mandy S.
We use altafiber at our locations, for both internet and phone service. We've had very few issues and the people at altafiber tend to be more human in their customer service responses than Spectrum.
Kim E.
Two great technicians helped install our new phones. They were very knowledgeable and quickly got the work done. Both of our locations were up and running by lunch. The new equipment is nice!
Gary J.
We have both phone and internet. Both have been extremely reliable. We stream our church service, so a fast and reliable internet connection is very important and the reason we chose altafiber.
Shelley M.
Internet is faster than the other guy. Telephone line is crisp and clear. Works well for my business.
Roger C.
Our phone service is great, with excellent voice quality and functionality. We are all very please here with the new phone service.
Josh U.
The phones work better, plus upload and download speeds are now 10 times faster with 25% less cost!
William G.
I know we can always count on the quality of products and services provided by altafiber. The ordering process was easy and the technician who installed our equipment was very professional.
Austin F.
The installation tech removed all the previous company's equipment and a bunch of unnecessary wires that should have been removed a long time ago. 11/10 on installation.
Scott H.
I wish your service was in all the states where we have business. The price was great, and the installation was as smooth as can be.
Bob L.
Since switching to altafiber from Spectrum, we have not had one issue. We are extremely happy with the service. As a business owner, this is one thing I don’t have to worry about.
Kenneth K.
The internet seems to be way faster than the competition, and the installer was much more willing to listen to our preferences to the suit the system to our needs.
Germaine P.
I wish all ISPs were as easy to work with, responsive to customer needs and provided quality service at reasonable rates like altafiber. Our services were installed quickly and as requested.
Mark C.
altafiber made switching easy. Internet installation was quick, and my business is now running upload speeds faster than my Spectrum Internet provider, saving valuable time and money!
Melinda R.
Everyone from the first phone call asking about service in our area, to the day they came out to do the install was extremely friendly, professional, helpful and efficient.
Paula I.
They worked with me getting a date and time that would work in keep our small business running without missing a day of Internet. They were professional, kind and proficient every step of the way.
Rachel A.
altafiber was easy to setup. Everyone was friendly and helpful!
Dawn B.
Our installer was super friendly and made sure to consult with where I would like it brought in, for the sake of our convenience. altafiber is the first provider for my small business!
Loretta W.
Customer service rep was very helpful getting my Wi-Fi and TV set up the rep was able to override a bundle so I was happy with the price and service, without forcing unwanted services.
Sherman H.
altafiber provides knowledgeable and professional installers. They get the job done quickly while taking the time to make sure you understand what they've installed and how to use the service.
Jon U.
Our installation guy was great - patient, knowledgeable and effective.
Julia P.
The installer was personable and explained everything. He was careful of the COVID situation and respectful of the type of business we are operating.
Ken R.
The technician was very knowledgeable, and took the time to fix what seemed to be a hopeless situation for my business.
Courtney D.
The technician who came to install my Internet service was wonderful. He was communicative, prompt, polite, efficient and informative. I appreciate that he answered all my questions thoroughly.
Jesse S.
The install was much faster than expected. One of the install techs noticed we had an issue with our door when they came in, and he fixed it for us.
Munna S.
The installation process was smooth and professional. The technicians arrived on time, explained the setup process clearly, and ensured everything was running perfectly before leaving.
*A portion of these testimonials were provided as responses to a social media giveaway in December 2024.
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