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To enable closed captioning please follow the below steps depending on the type of set top box you have.
Entone set top box
Amino set top box
ZTE set top box
Motorola set top box
Fioptics+ set top box
There are multiple ways to initiate Closed Captioning on the Fioptics+ platform.
While watching TV, press and hold the ‘i’ button on the remote.
A menu will present on the bottom of the screen with options for: “Turn Screen Reader On”, Turn Closed Captions On”, and “Turn Secondary Audio On” (See Image 1 below).
These options will turn to ‘Turn Off’ if one or more of these options has already been turned on previously (See Image 2 below).
Press the TiVo button on the remote. Next, scroll over to the Menu icon and press the OK button.
Scroll down to Accessibility and press the OK button to open Accessibility options.
The options found within Accessibility are:
Subtitles & Closed Captioning
When this option is selected, you can turn the subtitles and closed captioning on or off. Highlight the option you wish and press the OK button. After pressing OK, the menu will then return to the Accessibilities menu.
Subtitles & Closed Caption Language
This option lets you choose which language is displayed when subtitles or closed captions are present. Most channels will you choose from either English or Spanish. Once a selection has been made the screen will return to the Accessibilities menu.
Closed Caption Preferences
In this menu you can choose how the text for Closed Caption is displayed. There are several options to choose from to tailor the look of Closed Caption to your preferences. You will need to press the Back button to return to the Accessibilities menu.
Language & Audio Description
This option lets you choose a default audible track for the show you are watching. English is the default selection. If a different language is selected and that language track is available for the program you are watching, that language will be heard from the television speakers. However, if the selected language isn’t available for that particular program, you will hear the default language the program was recorded with. (Usually English) Once a language is selected the screen will return to the Accessibilities menu.
Note: Some programs are recorded with “descriptive audio,” which has an announcer in the background describing the scenes and events taking place. To enable descriptive audio, select SAP. If the show was recorded with a descriptive audio track, you will then hear the descriptions in the background audio.
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