Moving Made Easy

When you're ready to move, altafiber makes it easier than ever to bring your services with you. Choose one of three easy ways below to get started.


Speak with a customer service agent about the services available at your new address.

Call 513-565-4664

Let us verify the services available at your new address

Live Chat
Find a Store
Find a Store

Find an altafiber store near you to move your services

Find a Store

I want to see what's available

To order service in our online cart, the previous homeowner or tenants must cancel their service before new service can be ordered. For this reason, we suggest calling, chatting or requesting a call back to avoid any hiccups. If you'd like to see what services and offers are available at your address, go to our Plans & Bundles page.

View offers 


I want a call back

Prefer to talk to someone? We are here to get you set up! Please fill out the form below and an altafiber representative will contact you within 48 hours to start your move.

Please note that your service will not be confirmed until an altafiber representative reaches out to finalize your order.


Love it or get your money back - guaranteed!

We are confident you will love your new Fioptics service.  

That's why we have a 30-day money back guarantee.