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When you're ready to move, altafiber makes it easier than ever to bring your services with you. Choose one of three easy ways below to get started.
Speak with a customer service agent about the services available at your new address.
Let us verify the services available at your new address
Find an altafiber store near you to move your services
To order service in our online cart, the previous homeowner or tenants must cancel their service before new service can be ordered. For this reason, we suggest calling, chatting or requesting a call back to avoid any hiccups. If you'd like to see what services and offers are available at your address, go to our Plans & Bundles page.
View offers
Prefer to talk to someone? We are here to get you set up! Please fill out the form below and an altafiber representative will contact you within 48 hours to start your move.
Please note that your service will not be confirmed until an altafiber representative reaches out to finalize your order.
Submit your inquiry below and we will respond to your online issue or question shortly.
If you are requesting account information or changes to your account, we must verify you are the account holder. Please enter the last four digits of the account holder's social security number below.
If you already have service with altafiber, please log in to view best offers available to you.
We found more than one address in your account. Please select the address you wish to get best offers for.
If you already have service with altafiber, please log in.
Please enter the address where you would like to receive service.
We found more than one street that matches the street name you entered. Please select your street from the list displayed.
Please enter the address to check Fioptics availability.
Our best services available for this address include:
Speeds up to 50 Mbps.
Watch over 375 channels and the best in HD.
With the best calling features available.
Fioptics 1 Gbps, Fioptics Elite TV, Home Pak Advantage
Choose only the features and services you want.
Speeds up to 5 Mbps.
Watch over 300 channels plus many in HD.
[timeframe]
Notify me when I can upgrade to Fioptics at this address.
Thank you for your interest in altafiber Fioptics! We have received your request and you will be notified via mail or email when Fioptics becomes available in your neighborhood.
Your service has been placed on Vacation Service at your request. Please call 513-565-2210 to reinstate or make changes to your service.
Speeds up to 100 Mbps.
The address you entered was not recognized or not found in our service area. Please re-enter your address using the following tips:
Please select the image that best represents your guide to display personalized Help Center content.
Next, tell us which set-top box you have. If you are unsure which set-top box you have, please log in here.
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