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You have a right under the Digital Millennium Copyright Act to provide altafiber with a counter-notification concerning the allegations of infringement. This counter-notification will be forwarded to the party that provided us with the original notice and will reveal your identity to them which makes it easier for them to sue you for copyright infringement, or threaten to sue you to facilitate some other settlement that may include a demand that you pay monetary damages. Understand that filing a counter-notification is not simply a proclamation of your innocence. Your decision to send one to a Copyright Owner could result in litigation against you which could prove expensive and burdensome. Before you exercise your right to file a counter-notification it is strongly recommended that you consult an attorney. Your counter-notification must be in writing and substantially contain the following elements to be effective:
If you wish to submit a counter-notification, please send it to dmcasupport@altafiber.com or by postal mail to the Fioptics/Zoomtown designated agent at the following address:
Paula Papke, Dir - Security Compliance Ops Network & Physical Security altafiber DMCA Support Attn: Security Department 221 East Fourth Street, Suite 121-300 Cincinnati, Ohio 45201 dmcanotification@altafiber.com
Please be sure to include both the name in which your Fioptics/Zoomtown account is maintained and your account number. If we receive a counter-notification meeting these requirements from you, we will provide the sender of the original notice with a copy of your counter-notification. If altafiber (or any of its vendors acting upon its instructions) itself has removed disabled access to the files or materials, we will also notify the sender that altafiber will restore the removed items or cease disabling access (as the case may be) in ten business days unless the copyright owner or its agent notifies us within that period that it has filed an action seeking a court order to restrain the allegedly infringing activity.
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