Construction Timeline

Construction Notification

altafiber will place door hangers and yard signs in the neighborhood so residents are aware that construction will begin in the coming weeks.

Preparation and Utilities Marked

altafiber will obtain all necessary easements and permits to begin construction. Call Before You Dig will mark all underground utilities. Residents will begin to see construction equipment on site.

Start of Construction

Small holes are dug to confirm depth and location of existing utilities. Directional Boring (Tunneling) begins where fiber lines will be placed. Boxes are placed where conduit and fiber are connected.

Placing and Splicing Fiber

An altafiber representative will place and splice the fiber-optic- cables along determined routes.

Restoration

An altafiber representative will restore any damage to surrounding areas caused by construction.

Construction Complete

All construction has been completed. Miscellaneous repairs are addressed by altafiber, and residents can now place orders for Fioptics service.

Construction Images

Once we begin construction in your community you will see our teams in the area. Rest assured, the construction phase is temporary, and we always do our best to minimize any impact to your property.

Aerial work
Aerial work

 

Pulling fiber cable
Pulling fiber cable

 

Boring machine
Boring machine

 

Boring fiber
Boring fiber

 

Conduit and pull box
Conduit and pull box

 

Placing pull box
Placing pull box

 

Fiber optic boxes
Fiber optic boxes

 

Placing seed for restoration
Placing seed for restoration

 

Placing seed and straw for restoration
Placing seed and straw for restoration

 

 
 

FAQs

 

We are required by law to call in utility locates before we begin any underground construction that will require digging. This will ensure that we know where all the current utilities are before we begin our work. Visit 811.com for more information.

We are working to upgrade your community with state-of-the-art underground fiber optic technology which will allow you to receive the fastest internet speeds in the area.

Fiber optic cable, unlike the traditional copper cabling, is made of strands of glass allowing for more bandwidth and faster internet speeds. Please see altafiber.com/discover for more information on fiber cable.

A utility easement gives a person, company, or government the right to use a designated parcel of land on someone's property for a specific purpose.

The construction phase will vary by the size of the community. Please see the Construction Timeline for a breakdown of the steps involved in the construction process

Yes, altafiber obtains the necessary permits, right of ways, and easements required by regulatory laws to allow us to perform this work.

While we take every effort necessary to avoid damage to your property accidents do happen from time to time. If you have damage to your property that you need to report, submit your questions to the Construction Management Team.

Yes, our goal is to restore your yard to the state it was in before construction began. At the end of the construction phase our team will come back around to complete restoration.

We will make every effort to save and restore the existing landscaping as close to its original condition as possible; however, there is no guarantee for landscaping that has been installed within an existing utility easement. Please reference the "What is a utility easement" question.

Once construction is complete in your community, you can reach out to an altafiber representative to place an order for service. You can also place an order on our website. If you would like to be notified once service is available, please complete our fiber availability form.

No, while accidents may happen, we take every precaution necessary to avoid any damage to your property. If you have concerns, please reach out to the contractor on site to identify any existing sprinkler systems or invisible fences.

Call the appropriate utility company first and then report the incident to the altafiber Construction Management Center. Please call 513-566-8130, or contact our Construction Management Team.

altafiber makes every effort to minimally impact your landscaping during construction. If there is a concern about where the construction will take place, please reach out to the altafiber representative onsite to discuss, or submit a question to the Construction Management Team.


 
 
 

Construction Questions

For any additional questions regarding construction please enter your information below and include a summary of your question. Someone from our team will contact you by the next business day.


 
 
 

Notify Me When Fiber is Available

For additional information about Fioptics service and products please enter your information below.