altafiber takes pride in superior service and support

Hear from our community leaders and customers on how altafiber elevates connection

Fiber is the Future

“Because of the strength of altafiber, one of our biggest technology companies here, we are poised to be the most connected city by broadband in the entire country. Cincinnati is creating the city of the future.”

- Mayor of Cincinnati, Aftab Pureval


Hear from some Iconic Leaders and Cincinnati Natives

Join the experience


Superior Products & Support

Straight from the voice of the customer

sean b

Sean B.

"Fioptics is absolutely superb. Real Gigabit fiber to the home. Super low pings, no packetloss, use my own router. I really can't complain, and their service is far more reliable."

vincent m

Vincent M.

"I haven't had any interruptions in my service since I switched from my previous national provider. My customer service in store, online, and even by text with my rep has been A+ to say the least."

joe m

Joe M.

"Great speed and reliability. ALL family members are able to use our devices simultaneously. A great product!"


Customer Service and Experience

Powering your Connected Life

honandi m

Honandi M.

"I had a great experience with a worker named Hayden. I left the phone call feeling like I’ve been helped with great care. I recommend anyone to him because of the great care I received."

jennifer t

Jennifer T.

"I recently relocated to Cincinnati from Chicago for work. I loved being able to schedule initial setup service online. The tech who came to my home was friendly and knowledgeable."

beth r

Beth R.

"I love the reliability of Fioptics. We have never had a better service with any other company! altafiber is the best for sure."


Switch to altafiber

We are honored you chose us

robbins t

Robbins T.

"Great service! No lag time, streaming is great. Always was a cable customer then cut the cord and went with altafiber Fioptics. Best decision I made!"

conni s

Conni S.

"I love that Fioptics is now out in rural areas where cable and other internet options were not available, or were subpar for speed. With the world going remote, fast internet is imperative."

james r

James R.

"Not only insanely fast download speed, but upload speed as well. Not to mention I haven't had a single issue with altafiber Fioptics since switching over from the other guys last year."


Interested in joining the Fioptics family?

Check out our current offers and service bundles.

Get connected now

Switch to altafiber. It’s FASTER and EASIER than you think.

Love it or get your money back - guaranteed!

We are confident you will love your new Fioptics service.

That's why we have a 30-day money back guarantee.

30 day guarantee