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What do I do if my altafiber TV set-top box will not power on?

Please verify you have it plugged into a working power source (you can verify the power source by plugging in a different device) and if it is plugged into a power strip make sure the power strip is plugged in. Verify the power cord from the wall to the set-top box is plugged in to the wall and the set-top box. If you need further assistance please call 513-565-9890.