Fioptics Internet Assistance

Fioptics Internet Assistance is an affordable, reliable Internet option for low-income households.

You can apply for Fioptics Internet Assistance by checking your eligibility with the requirements above, and then filling out the form to enroll.

In order to qualify for Fioptics Internet Assistance, you must either:

• Have qualified for the Lifeline program
• Participated in the Affordable Connectivity Program (ACP) within the past 12 months.

Please upload examples of the below documents in the online form (choose one of the following): 

• Bill from internet provider showing ACP discount
• ACP subscriber ID
• Proof that you previously qualified for ACP

Please allow up to five business day for the Fioptics Internet Assistance rate to be applied your account or to be informed of the reason you do not qualify for the program.

This is a 12-month promotion from the service start date.

No, this offering provides a wired connection to the modem/ONT. You have the option to rent a wireless router from us for just $11.99/month or you can bring your own device.

Yes, but you must apply and qualify for the program.

Customers can add phone service to their Fioptics Internet Assistance plan. Customers with this plan cannot add TV to their account.

Yes, Lifeline customers can apply for this program and the Lifeline discount will be taken off the $30 promotional price.

This program runs from 6/1/2024 through 12/31/2025.

No, you will not receive a paper copy of your bill. The program requires participants be opted in to eBill paperless billing in order to be approved for the discount.