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We welcome the opportunity to discuss any concerns you may have. If you feel we have not fully addressed your questions or concerns, a supervisor is available to assist you. Please call:
If you are unable to resolve your problem, contact: Customer Service Manager altafiber P.O. Box 693 Cincinnati, Ohio 45201 Phone: 513-565-6005 If you are still not satisfied, contact one of the following: Public Utilities Commission of Ohio Consumer Services Department 180 E. Broad Street Columbus, Ohio 43266-0573 Toll-free hotline: 1-800-686-7826 TDD/TTY toll-free: 1-800-686-1570 Public Service Commission of Kentucky 211 Soward Blvd P.O. Box 615 Frankfort, KY 40602-0615 Toll-free hotline: 1-800-772-4636 Indiana Utility Regulatory Commission Consumer Affairs 302 West Washington Street Indiana Government Center-South Indianapolis, Indiana 46204 Toll-free hotline: 1-800-851-4268 You may also contact the following: Office of the Consumers' Counsel 77 South High Street Columbus, Ohio 43266-0550 Toll-free: 1-877-PICKOCC (1-877-742-5622) Office of the Attorney General P.O. Box 2000 Frankfort, Kentucky 40602-2000 Toll call: 1-502-573-2200 Office of Utility Consumer Counselor 501 State Office Building Indianapolis, Indiana 46204-2208 Toll call: 1-317-232-2494
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Speeds up to 50 Mbps.
Watch over 375 channels and the best in HD.
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Fioptics 1 Gbps, Fioptics Elite TV, Home Pak Advantage
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Speeds up to 5 Mbps.
Watch over 300 channels plus many in HD.
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