altafiber does not currently share customer data with third parties not involved with the support and delivery of altafiber products and services. However, if you would like to opt out of this anonymized user data and personal user information (name and address) sharing, please call us at 513-565-9890 or log into your My altafiber Account.
Fioptics+ Customers:
What information is shared with third parties to support my Fioptics+ video services?
altafiber shares anonymized user data with our partner TiVo to help support enhanced personalization, product development and feature enhancement. Further, altafiber also shares Fioptics+ customers Name and Address with Experian (a TiVo Partner) to gather demographics data. At no point does TiVo receive identifiable user information from altafiber or Experian.
If you would like to opt out of this anonymized user data and personal user information (name and address) sharing, please call us at 513-565-9890 or log into your My altafiber Account.
Note: Opting out will not affect feature functionality on Fioptics+ service.
Consumer Information
Looking for additional information around topics such as accessibility, consumer rights, Lifeline, third-party data sharing, and more? Click on the button below to learn more.