First Time User? Register.
altafiber is committed to serving and investing in the Dayton community. It is our mission to elevate your connection to the people, places, and things that matter most to you by delivering 100% fiber internet with symmetrical speeds up to 1 Gig, no data caps, and 99.99% reliability.
Starting at just
230 Webster St, Dayton OH, 45402
Explore how altafiber’s been invested in serving the Dayton community.
Together our partnership provided a fiber-enabled Wi-Fi network to the Fraze Pavilion, Kettering Recreation Complex, and Delco Park.
Rotunda Turkey donor. Helped launch and sponsor first annual Spark event.
Awarded the John H. Patterson Corporate Partner Award. Sponsor of the monthly Breakfast Briefing program.
Presenting sponsor for Wright State University’s 22nd annual ArtsGala. Stage sponsor of Dayton’s Oktoberfest.
Donated $40,000 in technology upgrades, along with hours volunteered employees, an art contest for kids, and $1,500 towards kids lunches.
Proud sponsor of Dayton Children’s CHACHA and the annual Sugarplum Festival of Trees campaign.
altafiber is the Fiber Internet provider for the Dayton Dragons
Proud sponsor of Dayton First Four Hoopla Festival. Annual sponsor of Fraze Military Night. Received recognition for the 2020 award for partnership.
Sponsored the concert benefit that raised money for Dayton- area restaurants and music professionals during the pandemic.
Oregon District, UD Arena, Levitt Pavilion, City of Fairborn, Dayton Arcade Rotunda, Dayton Dragon Stadium and more.
Donated $20,000 in fiber infrastructure and wi-fi and 200+ volunteer hours for the event.
Annual sponsor since launch. 2022 altafiber Rock/Pop Series sponsor.
Brought high-speed Wi-Fi to five affordable housing communities for 1400 residents, along with 800 Chromebooks.
$100,000 donated in equipment and fiber infrastructure.
Annual Phone Bank Sponsor of the Ronald McDonald House Charities Radiothon. Annual donor support since 2019.
Annual soccer sponsorship which provides affordable access to competitive club soccer for young athletes in Dayton's urban core.
Awarded Best IT company in 2021 by Technology First. Partner and sponsor of technology events.
Helped raise $76,000 for tornado victims along with 1000+ volunteer hours for tornado cleanup.
altafiber is the proud provide of FIber Internet for your Dayton Flyers
Dignity Sponsor and supporter of the Women of Influence awards.
altafiber is providing symmetrical speeds to Dayton for a premium internet experience. Symmetrical speeds are when your upload and download speeds are the same, providing you with the best in surfing the web, gaming, video chatting, and so much more.
We believe that Fiber is the future of connectivity. Learn why it's the most reliable, environmentally friendly and future-proof internet solution in our region.
altafiber's fiber internet reliability is defined as the internet is working and available at a residential address. This percentage is calculated based on the entire network of residential internet subscribers for a given month that altafiber serves.
If you and your friend or family member sign up for altafiber Internet service, you both receive a $25 bill credit, saving you up to 50% on your next billing cycle.
altafiber offers a $5 monthly discount for all active duty, reserves, or military veterans - just visit our Dayton retail location or call 513-286-3504 for more details.
Promotional offers listed on the altafiber website are limited-time offers available only to qualified new residential customers. Availability is determined by the service address and is not available in all areas. Customers must purchase new (400Mbps-2Gbps) internet service online or through a chat agent for at least $44.99 (before eBill or ACP discount). Modem lease is optional for Internet-only service but required with TV and costs $10.99 per month. TV service requires a set-top box, which costs $8.99 per month. The first box is free to rent; each additional box costs $5 per month. When bundled with a basic TV plan, altafiber's lowest priced internet service starts at $29.99 before eBill. To qualify for $24.99 internet, you must bundle basic TV service and subscribe to eBill; eBill is required to receive the full promotional discount. If the equipment is not returned to altafiber after subscription cancellation, there will be equipment charges. Additional features, taxes, government fees, and surcharges are not included in the package price. Other restrictions may apply. Prices for standard items are subject to change.
"Promotion" refers to a discount amount applied to the standard price of altafiber products for a limited time. Standard prices are subject to change. “Price Lock” means your monthly service fee for altafiber Internet service will remain the same during the applicable Price Lock period commencing on your installation date. This offer is only available to residential customers adding new altafiber Internet service. The price lock is forfeited if service is suspended. Standard fees will be charged for any additional equipment that may be required Price Lock does not apply to or include the following: long distance, Video on Demand (VOD), PPV charges, other one time fees, taxes, surcharges or fees.‡30-day money-back guarantee on monthly recurring charges and activation fees for new TV or Internet services. Must request refund on new service(s) within 30 days of qualifying installations.
altafiber Friends & Family Referral program: is limited to active altafiber customers. Requires the purchase and installation of new internet service. The $25 one-time credit is paid per sale, not payable for each product or bundled item. Limit of one $25 credit per sale. Active altafiber customers may refer unlimited friends and family, and receive a $25 credit per household for each successful referral that results in the sale of new internet service. The $25 one-time credits will appear on the customer’s bill within 30 days of installation/activation of new internet service. Referral must be submitted prior to new customer signing up for service. This program has no cash value.
Twice as fast speed comparison based on altafiber 2 Gbps download speeds vs. Spectrum’s Internet Gig, advertised speeds as of 5/8/23.
Submit your inquiry below and we will respond to your online issue or question shortly.
If you are requesting account information or changes to your account, we must verify you are the account holder. Please enter the last four digits of the account holder's social security number below.
If you already have service with altafiber, please log in to view best offers available to you.
We found more than one address in your account. Please select the address you wish to get best offers for.
If you already have service with altafiber, please log in.
Please enter the address where you would like to receive service.
We found more than one street that matches the street name you entered. Please select your street from the list displayed.
Please enter the address to check Fioptics availability.
Our best services available for this address include:
Speeds up to 50 Mbps.
Watch over 375 channels and the best in HD.
With the best calling features available.
Fioptics 1 Gbps, Fioptics Elite TV, Home Pak Advantage
Choose only the features and services you want.
Speeds up to 5 Mbps.
Watch over 300 channels plus many in HD.
With the best calling features available.
Notify me when I can upgrade to Fioptics at this address.
Thank you for your interest in altafiber Fioptics! We have received your request and you will be notified via mail or email when Fioptics becomes available in your neighborhood.
Your service has been placed on Vacation Service at your request. Please call 513-565-2210 to reinstate or make changes to your service.
Speeds up to 100 Mbps.
The address you entered was not recognized or not found in our service area. Please re-enter your address using the following tips:
Please select the image that best represents your guide to display personalized Help Center content.
Next, tell us which set-top box you have. If you are unsure which set-top box you have, please log in here.
Or select your services from images below for more information. If you are unsure of your service, please log in above to receive information for your account.