First Time User? Register.
altafiber now offers a top internet speed that’s twice as fast as any other provider in the region.
Faster than your average broadband internet connection
Streaming devices at once - No lags. No buffering.
altafiber is one of the first Internet Service Providers nationwide to offer a 2 gigabit solution, which is 30 times faster than an average broadband connection.
View pricing and Fiber availability for your address.
Get ready to experience the speed of fiber in three easy steps.
Once you've submitted your address and contact info, a Fioptics Specialist will reach out to discuss availability.
A trained Fioptics technician will come out to assess your home and install a fiber line.
Once your installation is complete, you'll connect each of your devices to your new Fioptics network (don't worry your Fioptics technician can help!).
"The introduction of 2 gigabit Internet is another important milestone in our commitment to provide Greater Cincinnati with networking solutions that are necessary to access jobs, educational opportunities, and healthcare resources. As we build out our fiber network, we are simultaneously investing in technologies to fully leverage that network and deliver cutting-edge connectivity to our customers."
- Tom Simpson, Chief Operating Officer
Order 2 Gig Internet
Our Fioptics 2 Gbps is available starting at $299 per month. We have a couple of quick questions to help us check Fioptics availability. Prefer to call or chat? That's cool too!
Fioptics 2 Gig provides even faster internet speeds than our 1 Gig product.
2 Gig includes:
NOTE: A wireless gateway is not provided with this premium service. We recommend the Zyxel 5510 Dual-Band Wireless AX Gigabit Ethernet Gateway which has a 2.5 Gigabit port. Available for purchase at our altafiber retail stores.
Our 2 Gig service is future-proof, allowing you to stream several 4k videos at once from multiple devices without issues. If you are a working professional, you can download and upload large amounts of content such as video or photos in seconds. It's also perfect for a large family with several students and parents working or schooling from home.
2 Gig is extremely fast! Here are some things you can do:
Submit your inquiry below and we will respond to your online issue or question shortly.
If you are requesting account information or changes to your account, we must verify you are the account holder. Please enter the last four digits of the account holder's social security number below.
If you already have service with altafiber, please log in to view best offers available to you.
We found more than one address in your account. Please select the address you wish to get best offers for.
If you already have service with altafiber, please log in.
Please enter the address where you would like to receive service.
We found more than one street that matches the street name you entered. Please select your street from the list displayed.
Please enter the address to check Fioptics availability.
Our best services available for this address include:
Speeds up to 50 Mbps.
Watch over 375 channels and the best in HD.
With the best calling features available.
Fioptics 1 Gbps, Fioptics Elite TV, Home Pak Advantage
Choose only the features and services you want.
Speeds up to 5 Mbps.
Watch over 300 channels plus many in HD.
With the best calling features available.
Notify me when I can upgrade to Fioptics at this address.
Thank you for your interest in altafiber Fioptics! We have received your request and you will be notified via mail or email when Fioptics becomes available in your neighborhood.
Your service has been placed on Vacation Service at your request. Please call 513-565-2210 to reinstate or make changes to your service.
Speeds up to 100 Mbps.
The address you entered was not recognized or not found in our service area. Please re-enter your address using the following tips:
Already have Fioptics Services? Log in to get customized information on your service.
Or select your services from images below for more information. If you are unsure of your service, please log in above to receive information for your account.
Next, tell us which set-top box you have. If you are unsure which set-top box you have, please log in here.