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How do I stop AutoPay?

You may cancel a scheduled payment all the way up until the due date via your My altafiber Account (Billing > AutoPay > AutoPay Settings> Schedule Payment). At the bottom of this screen you will see an option to "Cancel My Next Scheduled Payment Only." This will only cancel the next scheduled payment. If you select the "Cancel AutoPay" option, this will cancel all future scheduled payments (Note: the change will not take effect until the following month's bill cycle). If you cancel AutoPay you will need to pay your bill via another method (online, mail, or in a retail store).