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When will my online bill payment be available?

Payments made via a bank portal may not be immediately reflected on your balance and can take up to 24 hours to post.  Payments will post immediately after you submit your payment if paid via My altafiber Account, over the phone with agent or in a retail store. 

You can confirm or verify that your payment has been submitted by going to the Payment History section in your My altafiber Account located under Billing > Billing Overview > Payment History. Payment History will show all payments made within the past 90 days.