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What can I expect the technician to do during my Fioptics+ TV install?

Upon arrival, your altafiber technician will verify that someone over 18 will be present during the entire installation process, and, if you rent or lease, that you have a signed permission form from your landlord.

Your technician will then perform an initial walk through to give you a personalized time estimate.

During installation, your technician will need unobstructed access to all cable jacks. This may mean you will need to move large entertainment centers, bookcases, large beds, etc. prior to your appointment. For the safety of your pet(s) and our technicians, please secure any pets while our technician is at your home. Drilling may also be necessary to route wires and cables.

After installation, your techincian will provide a demo of your new Fioptics service.

Landlord-Permission-Form.pdf