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In some cases a reboot of your set-top box can resolve the issue. To reboot simply disconnect the power cord from the back of the box. Wait at least 30 seconds and then reconnect the power. The box should begin to initialize automatically - if it does not, press the POWER button on the set-top box. The box may take 2-3 minutes to fully power on and load the interface on your television. If your set top box doesn’t restart automatically within a few minutes, press the POWER button on the device. If a reboot doesn't resolve your issue please make a note of any error messages you are receiving and contact Technical Support at 513-565-9890.
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Our best services available for this address include:
Speeds up to 50 Mbps.
Watch over 375 channels and the best in HD.
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Fioptics 1 Gbps, Fioptics Elite TV, Home Pak Advantage
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Speeds up to 5 Mbps.
Watch over 300 channels plus many in HD.
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Speeds up to 100 Mbps.
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