Common Home Phone Questions

• How do I stop telemarketing calls?
• Is there an outage in my area?
• What features are included with home phone service?

Calling Features

• How do I set up Call Block?
• How do I set up Anonymous Call Rejection?
• How do I use Call Waiting?
• How do I set up Call Forwarding?

• How do I set up Anywhere Call Forwarding?
• How do I use Call Return?
• How do I set up Priority Call?
• How do I set up Three Way Calling?
• How do I set up Reveal?
• How do I set up Repeat Dial?
• How do I activate Quiet Time?
• How do I set up One Reach?
• How do I set up Distinctive Ring?
• How do I deactivate my Quiet Time feature?
• How do I stop telemarketing calls?

Billing Expectations

• How will I be billed?
• Is there a charge to move my service?

Change or Add Service

• Placing an Order
• Does altafiber offer Vacation Rate Service for my Home Phone?

User Guide

• Where can I access the Home Phone User Guide?

Voicemail

• How do I know that I have a new Voicemail message?
• How do I set up Voicemail?
• Can I change my ring patterns for my voicemail?
• How do I retrieve my voicemail messages?

• What if I forgot my voicemail mailbox password?
• The voicemail menu is asking me for a mailbox number - what is that?