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How do I retrieve my voicemail messages?

To listen to your voicemail messages:

  1. Dial *966 or *11 
  2. Enter your password and press #. If you have purchased altafiber’s Per-Line Privacy feature, dial *82 plus the access number to release your number to the voicemail system. 

Voicemail main menu:

  • To listen to new messages, press 1 
  • To listen to saved messages, press 12 
  • To change your greetings, press 3 - 1