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I’m able to access a website but I think it should be blocked. What should I do?

  • Please keep in mind Network Defense will not block a website for content (violence, adult themes, etc.).  If you are interested in an additional service to control content that can be viewed on the Internet, please see our Internet Safeguard products for consumer and business. If you believe the website should be blocked for malware, phishing, etc., please enter a ticket using the following steps:
    • Log into your My altafiber account by clicking here.
    • Click Network Defense which is on the right side of the page under the Quick Links.
    • Enter your name, phone number, website, and email address.
    • After entering the information, click submit.