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My altafiber TV Orbit HD set top box will not show my recorded shows from my altafiber TV Atom DVR

While this situation should not occur if both the Atom DVR and Orbit HD boxes have at least 3 bars of wireless connectivity, or if they are hard wired, if it does, simply reboot the Atom DVR box then reboot the Orbit HD.  Please ensure they both have a minimum of 3 bars of wireless signal strength, if necessary attempt to relocate the set tops until 3 bars is achieved.